C-CS (Customer Service)

Simple to Use | Easy to Implement | Flexible to Customized Solution

General feature
  • Organize & manage all customer complaints through a single application.
  • Attend to critical complaints immediately by prioritizing complaints based on nature & category.
  • Create accountability by assigning complaints to the relevant team.
  • Take corrective action by monitoring turnaround times & escalating unresolved complaints.
  • Easy complaint raising mechanism - Multiple modes to raise complaints - E-mail, SMS, Phone, Face to Face and Fax.
  • Pictorial representation of data for management review - Dashboard reporting with real time data.


CirumTech is a software development company delivering services to medium and small-sized enterprises. We have dedicated team of professional developers and business process consultants. More..

Contact Details

  • 317 Anum Blessing, Near Duty Free Shop, Shahrah-e-Faisal, Karachi.

  • +92 331 333 5823

  • info@cirumtech.com